Taught by: Arlene Lyons, Jeff South, and several other top salon business experts. Monday, January 28 - Monday, February 25, 2013 Acquire the complete set of business/management skills, knowledge, and hands-on expert assistance you need to become a successful independent stylist, salon manager or owner. This results-driven training will enable you to easily recover the investment you make in the training and add to your bottom-line by implementing the proven, successful solutions you will learn in the program. Two Options for Business Mastery Intensive:a.      On-Site – Get your full training in person on campus at The Mastery (3 or 4 days a week). In-class sessions limited to some Sunday afternoons and Monday through Wednesday.b.     Consulting – Get some of your training in-person at the Mastery  (1 or 2 days a week) and the rest through phone consultations and a visit by a Mastery Consultant to your salon/spa business. In-class sessions limited to some Sunday afternoons and Mondays only. What you’ll learn:Working knowledge of key business functions – strategy, marketing, sales, finance, operations/service desk, leadership, human resource managementComprehensive knowledge of the salon industry, including threats and opportunities for your business (including SWOT analysis)Developing and implementing a strategy that differentiates your salon/spa from the competitionHow to interpret your salon’s financials and performance data and to use them to make important business decisionsEffective marketing strategies to brand your business, build your clientele, and grow your revenue – including how to leverage social media Keys to operating a world-class reservations/service deskMaximizing your revenue per client through effective client consultation and client engagement leading to service upgrades and retail salesDesigning a winning client service experienceDesigning your salon to optimize consumer purchasesProven practices for maximizing client retention and frequency of visitRunning an efficient, cost-effective salon operation, including inventory management and product controlEffective strategies and tools for hiring, retaining, motivating, and training your stylists (especially including the Millennial generation)Understanding the different compensation and incentive models and selecting the ones that are right for your salonEffective management and leadership of your salon teamBuilding and sustaining the right culture for your salonHow to effectively communicate, coach, and mentor your teamManaging business risk and the tools you need, including Employee HandbookTips for selecting a location, negotiating your lease, setting up and licensing your businessHow to remain motivated and inspired What you’ll take away:A business plan that is vetted not only by Mastery faculty but by real-world bankers/investorsAn operations plan that can be immediately implemented in your salon/spa businessMeasurable business performance improvement if what you learn is implementedOngoing mentoring relationship with The MasteryDiscount on Mastery short programs Special Introductory Pricing. Pay Online Today. Business Mastery On-Site 4,500.00 Special Introductory Pricing. Pay Online Today. Business Mastery Consulting 4,500.00